Bank of America Improves YouGov Brand Index Rating - I take credit

Nice to see that Bank of America is improving their brand rating as reported by YouGov. They attribute it to refinancing help for homeowners, a program to help avoid foreclosure, and cash rewards. In other words, they are trying not to be jerks. I’m sure my scathing open letter to them (see my letter in an earlier post) was what caused sea change at Bank of America. Just glad I could help.